Privacy Policy & Data Management

I am Dr Charlotte Birney practicing under the name of ‘Barley’ Birney, Director of Birney Consulting Ltd, providing coaching and psychological services to individuals and organisations. Birney Consulting is registered with the Information Commissioner’s Office (ICO) as a data controller and follow the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

My work is guided by:

• The Association for Coaching Global Code of Ethics

• The British Psychological Society (BPS) Code of Ethics and Conduct

• The Health and Care Professions Council (HCPC) Standards of Conduct,

  Performance and Ethics

Depending on how you interact with me, I may collect and store:

• Your name and contact details (email, phone number)

• Your professional role or affiliation (if relevant)

• Coaching or supervision goals, session notes, and reflections (with your

  consent)

• Invoicing and payment information

• Basic website usage data (see "Cookies & Website Use" below)

Your data is used to:

• Deliver high-quality, ethical coaching and supervision services

• Communicate with you about sessions and relevant materials

• Manage invoices and administration

• Maintain appropriate records in line with professional guidance

I do not share or sell your data for marketing or third-party use.

Birney Consulting Ltd has a legal and ethical duty to safeguard children and young people under the Children Act (1989). If I believe that a child or young person is at risk of significant harm, I will take appropriate action. This may involve sharing relevant information with safeguarding teams, social care, or other authorities—even without consent—where necessary to protect a child.

Your personal data is stored securely:

• Digital records are kept on encrypted, password-protected systems

• Paper records are stored in secure files

• Cloud-based systems used are GDPR-compliant

I retain records for up to 7 years after our final session, after which they are securely deleted or destroyed.

You have the right to:

• Access your data

• Request corrections

• Request deletion (where legally appropriate)

• Withdraw consent for data processing

• Lodge a complaint with the ICO if you are concerned about misuse of your

  data

More information: ico.org.uk

This website may use cookies to improve your experience and monitor site use. No personal data is collected via cookies unless explicitly provided by you. You can control cookies through your browser settings.

If you have questions about this policy or how your data is handled, please contact:

Dr Barley Birney
Birney Consulting Ltd
Email: barley@birneyconsulting.co.uk
ICO Registration Number: 00010228005

By using this website, making an enquiry, or engaging in coaching or supervision with Birney Consulting Ltd, you consent to your data being processed in accordance with this Privacy Policy. You will be asked to give explicit written consent before any coaching or supervision begins, and you may withdraw that consent at any time.